Orange County MINI Repair
Ever taken your MINI to the dealership for repairs and, rather than just take care of everything all at once and save you a trip back, they’ve told you to come back in 500 miles for your oil change because of your warranty status?
Ever called to get your MINI to the dealership and had to wait two weeks just to get an appointment?
Ever had to wait two hours just to drop your MINI off at the dealership?
New MINI owners may think the dealership knows and does best, but they are quickly disenchanted by the reality of the situation. Truth is, you just don’t get the level of service from the dealer that you deserve.
Welcome to Coast Motor Werk – Your Premier Dealership Alternative for Orange County MINI Repair
We have four locations: Huntington Beach, Irvine, Costa Mesa, and Rancho Santa Margarita. Since our inception in 2005, we have grown leaps and bounds because of the service we provide that remains unmatched.
Here’s what we have to offer you:
1. Our service technicians are paid salary.
Uhhh, so what? Well, you may not have known this, but most dealership employees are paid on commission. That means the more repairs they sell, the more money they make. The repercussions to the customer are that the customer often gets pressured to agree to repairs or services that aren’t really needed, and, rather than working together to provide the best service possible, the technicians are now in competition with one another.
So, rather than pressure our guys with hitting their numbers, they can relax and focus on quality repairs, maintenance, educating the customer (that’s you!), and working together as a TEAM to solve problems.
2. Our service technicians aren’t just mechanics.
Oh no, they’re much much more. Since we just do MINI Cooper repairs, our technicians specialize in MINIs. They know your car intimately, down to the very last nut and bolt. And they don’t just work on MINIs, they own them and love them just like you do!
That means your car will be loved and pampered just as you’d expect it to be. And since we know MINIs so well, we are much better at providing quick and accurate diagnoses than the other guys.
3. It’s a whole experience.
Come on in and see what we mean! When you’re here, we want you to feel like family. Our waiting rooms are as close to your living room as we could get without stalking you. They’re comfortable and inviting, clean and newly decorated, they smell good, and they’re always accompanied by kind, friendly faces. Our restrooms are clean and nicely decorated – not like a typical auto shop bathroom. No offense guys, but…eww.
We take our time to educate you about your MINI (but not too much time – we know you need to get outta here ASAP!) We are open and honest, but will never pressure you to have any services or repairs done.
Oh, and because of our four locations and low overhead, we are able to charge way less than the dealership does – sometimes up to half the cost!
We offer an industry-leading 3 year or 36,000 mile limited warranty. NOBODY else does that.
Bring your MINI Cooper to Coast Motor Werk for your next service. We’ll take a look at your MINI – regardless of warranty status – and will give you better service than you’ve ever gotten from the dealer.
Schedule an appointment at any of our four locations either by phone, online, or in person. We look forward to meeting you!